Electronic Exam service for higher education

Kampustalo (EXAMvisitors and SeAMK students)

The EXAM rooms is located at in Kampustalo, (Kalevankatu 35, 1st floor) room C0066. EXAM visits can only be taken during the SeAMK Library’s customer service hours and EXAM visitors are recommended to use the library main door for entrance (C0-door). Look at the Kampustalo EXAM room location on map.

Frami A (only for SeAMK students)

SeAMK Frami A, fifth floor, room A530.10. Note! Maturity tests should not be written in this room.

Frami F (only for SeAMK students)

SeAMK Frami F, third floor, room F314.

Facilities

In the EXAM room access to other web sources is blocked and the exam PCs have only following programs available:

• Word
• Excel
• PowerPoint
• Windows calculator
• Notepad
• Adobe Reader
• Paint
• 7Zip

Headsets are included in each computer. If other software is needed in your exam, you cannot take it in SeAMK EXAM room.

In the Frami A EXAM room (only for SeAMK students) there are also Matlab, Python, Visual Studio 2019, Visual Studio Code and two of the computers have internet access.

Accessibility in taking an EXAM

When taking an EXAM a student needs to take into account certain conditions

The EXAM surveillance, certain limited time, the exam room, the equipment and the programs available set the certain limitations

• The weak-sighted examinee may have problems due to the weak contrast between the text and the background and the compact font.
• It is not possible to connect any aids to the system. Now it is not possible to take an EXAM with an assistant.
• The duration of the EXAM can be 45 minutes, 90 minutes, 120 minutes or 180 minutes, the exam time cannot be extended.
• You are not allowed to leave the exam room and come back when taking the EXAM.

If you are registered for an EXAM but cannot take the EXAM according to its rules due to unexpected changes in health, contact your teacher to agree with the exam arrangements.

SeAMK EXAM Accessibility statement (PDF)

• The EXAM rooms are located at Frami Campus in Frami A (Kampusranta 9A, 5th floor) room 530.10, Frami F, (Kampusranta 11, third floor) room F314  and in SeAMK Kampustalo, (Kalevankatu 35, 1stfloor) room C0066.
• There are surveillance cameras in the exam room that monitor the examinees. The recording video surveillance records both audio and video. The recordings are stored for six months and they can be reviewed afterwards if needed. SeAMK has provided a file description on the recording video surveillance, SeAMK acts as a registrar.
• By Registering for an EXAM, a student agrees to the recording video surveillance.
• A student needs a personal access key to enter the exam room. The key allows entrance into the Frami A building, into the Kampustalo and into the exam rooms. The access key should be tested beforehand, before taking the actual exam, e.g. by testing if the door to the exam room can be opened with it. If you do not have the access key, please contact the porter who is responsible for the information desk on the Frami F lobby (Securitas, 040 680 7615,vahtimestari@seamk.fi) and ask for the personal access key or its updating well before taking the exam.
• The door to the exam room should always be opened with the personal access key. The information collected from the access key is connected to your EXAM and to the video surveillance recording in order to verify your identity. Every student must use one’s own personal access badge; you are not allowed to let anyone else enter the exam room by using your access key. This procedure is part of the examination surveillance.
• Some randomly selected students may be asked to verify their identity before entering the exam room or in the exam room.
• You are not allowed to bring anything with you to the exam room except your personal access key and your id. To avoid all ambiguity, all watches worn/visible on the wrist are prohibited and lead to failing an exam. Examples of other forbidden objects by the exam point: telephone, watch, pencil case, drinking bottle, food, jacket, handbags or backbags. The lockers are available outside the door for storing your belongings. If you have a special permit from the teacher, you can bring study material with you into the exam room in the Frami A building. The locker must be emptied immediately after leaving the exam room.
  
• When registering for an exam, you will receive an email confirming your booking including also the number of the EXAM computer you need to use in the exam room. You can see the computer numbers next to the computers in the EXAM room. If you try to log in to the wrong computer, the computer notifies this and gives you the right computer number.
• Please note that you can take the exam only during the certain time you have booked. You cannot start taking the exam earlier than your booked exam time begins, even if the right computer would be available.
• Please be considerate of other examiners by avoiding the use of perfumes.
• A student should not leave the exam room in the middle of the exam, because it is not allowed to return to the room anymore.
• All unnecessary moving around or talking (either to yourself or with others) in the exam room is prohibited. It is not allowed to have any contact to other examinees.
• The computers available in the exam room can only be used for taking exams; it is not allowed to do anything else with them.
• If the exam cannot be completed or it is disturbed due to technical problems, instructions given under “Problem situations” should be followed. The instructions are available on the computer and outside the exam room next to the door.
• Any violations or negligence of any of these given rules lead to failing the exam. All the suspected attempts to cheat at exam will be investigated and cheating at exams can lead failing the exam or to other possible disciplinary procedures.
• ” Instructions for taking an EXAM” and “Problem situations” can be found here in this document. While taking the exam the examinees must also follow all the teacher’s instructions that are more specific.

Problem situations

There is no technical help available while taking the exam. If the problem you face occurs in the listing below, follow the given instructions. If you cannot complete the exam, (the problem cannot be solved, or you cannot find the suitable solution from these instructions) follow this procedure:

• Log out from the computer
• Leave the exam room
• Notify the interruption of the exam and problem occurred by email to this address: jelppari@epedu.fi as soon as possible. Give the following information in your email message:
  • the name and student number of the examinee
  • the name of the exam’s study unit (preferably also the code for the study unit)
  • the exact time of interrupting the exam (date and time)
  • own description of the problem occurred
• Book a new exam time, whenyou obtain a notification that your interruption is being processed (and when you possibly obtain other specific instructions.)

Possible problems:

Problem: You cannot enter the exam room.
Solution: contact the porter at Info desk on Frami F lobby (Securitas, 040 680 7615, vahtimestari@seamk.fi) and ask for an access badge. If you still cannot enter the exam room, notify the problem according to the Problem situations instructions given above.

Problem: Unable to log in/Unresponsive computer
Solution: Press and hold the power button (for several seconds) until the computer shuts down. Then press the power button to start the machine.

Problem: The browser crashes OR you have accidentally closed the browser.
Solution: Restart the EXAM and log in with your own ID. Your exam continues.

Problem: Technical problems with the computer (the computer restarts while taking the exam).
Solution: Wait for the computer to start up and login to the EXAM system, your exam might continue. If the exam does not continue, leave the exam room and notify the interruption according to the Problem situations instructions given above.

Problem: Fire alarm or another alarm in the exam room.
Solution: Leave the exam room immediately. Notify the interruption according to the Problem situations instructions given above.

Problem: Another examinee in the exam room is disturbing.
Solution: Continue or interrupt. In both cases, notify the interruption/problem according to the Problem situations instructions given above.

Problem: Power cut or data communication failure.
Solutions: Leave the exam room. Notify the interruption/problem according to the Problem situations instructions given above.

Problem: Having a seizure or other immediate need to leave the exam room.
Solution: Interrupt the exam and log out from the computer, if you can. Notify the interruption/problem according to the Problem situations instructions given above as soon as possible.

Problem: Another examinee in the exam room is having a seizure or another unexpected situation.
Solution: Help. Continue or interrupt. In both cases, notify the interruption/problem according to the Problem situations instructions given above.

Problem: You suspect that another examinee is cheating.
Solution: Complete your own exam. Notify your suspicions according to the Problem situations instructions given above immediately after the exam.